Privacy Policy

At Duality Projetos, we treat privacy with the same rigor and attention that we apply to each project.

This policy explains in a transparent way how we collect, use and protect your personal data, in accordance with the General Data Protection Regulation (GDPR).

1. Responsible for Data Processing

Duality Projeto
Rua Padre António 340, 4470-136 Maia
TIN: 515 670 804
Email: geral@duality.pt

‍2. Personal Data Collected

Through our website, we collect the following personal data:

  • Name
  • Email
  • Mobile phone
  • Adress

Additionally, the website may automatically collect technical information, such as:

  • IP address
  • Browser and device type
  • Visited pages
  • Cookies (see Section 6)

3. Purposes of the Treatment

‍The data collected is used to:

  • Respond to requests for contact or information;
  • Prepare proposals and budgets;
  • Manage the pre-contractual or contractual relationship;
  • Improve the website's experience and performance;
  • Send institutional or marketing communications, subject to prior consent.

4. Legal Grounds

‍Data processing is carried out on the basis of:

  • Consent — when you fill out the form and accept this policy;
  • Pre-contractual due diligence — for the preparation and submission of proposals;
  • Legitimate interest — to ensure the operation, safety and continuous improvement of the site.

5. Data Sharing

‍Duality Projects does not sell or disclose personal data to third parties. The data may be processed by technological partners that ensure the operation of the website and digital campaigns, namely:

  • Google Analytics — statistical analysis of visits;
  • Meta Ads (Facebook/Instagram) — remarketing campaigns (if you accept advertising cookies);
  • Hosting and site maintenance services.

All partners act in compliance with the GDPR and are contractually obliged to guarantee the confidentiality and security of the data.

6. Cookies

‍We use cookies to ensure the proper functioning of the site, improve navigation and present relevant content. You can manage your cookie preferences at any time through our consent banner.

‍Types of cookies:

  • Required: ensure the essential functioning of the website;
  • Performance and analysis:  allow us to measure visits and optimize content;
  • Advertising: enable the display of personalized ads (optional).

7. Data Retention

  • Forms submissions: up to 1 year after the last contact;
  • Analytical data: according to the retention period defined by respective tools (e.g. 14 months in Google Analytics);
  • Marketing data: for as long as valid consent is maintained.

8. Data Subject Rights

‍The data subject may, at any time:

  • Request access, rectification, or erasure of their data;
  • Restrict or object to processing;
  • Withdraw consent;
  • Request data portability;
  • Submit a complaint to National Data Protection Commission (www.cnpd.pt).

Requests related to the exercise of these rights should be sent to: geral@duality.pt

‍9. Security

We adopt appropriate technical and organizational measures to ensure the integrity, confidentiality and protection of personal data against improper access, loss, or unauthorized disclosure.

10. Updates

‍Duality reserves the right to update this Privacy Policy whenever necessary, depending on legal or operational changes. The most recent version will always be available on our website.

11. Consent

‍By submitting your data and accepting this policy, you authorize the processing of your personal information in the terms described here.